Privacy Policy

Last Updated: November 3, 2026

1. Introduction

Secure Paths ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request insurance information, schedule appointments, or communicate with us through phone, SMS, or email.

By using our website, you acknowledge the practices described in this Privacy Policy. Your consent to receive SMS or marketing communications is obtained separately where required.

2. Information We Collect

Contact Information

We may collect your full name, email address, phone number, mailing address, and other information you voluntarily provide when completing forms, requesting insurance quotes, or scheduling appointments.

Insurance Inquiry Information

We may collect information about your insurance interests, coverage preferences, and other details you choose to provide so we can respond to your inquiries and assist with available insurance options.

Communications Data

If you opt in to receive SMS or email communications, we may maintain records of your consent, communication preferences, messages, and opt-out requests.

Website Usage Information

We may use cookies, analytics tools, and similar technologies to collect information about website visits, browser types, IP addresses, pages viewed, and interactions with our website.

Appointment Information

When you schedule a consultation, we may collect information related to your appointment, including your preferred date, time, and service interests.

3. How We Use Your Information

Secure Paths may use your information to:

Respond to insurance inquiries and requests for information.

Provide information about available insurance products and services.

Schedule, confirm, and manage appointments.

Send appointment reminders and service-related updates.

Send SMS or marketing emails when you have provided the required consent.

Improve our website, services, and customer experience.

Maintain communication consent and opt-out records.

Protect against unauthorized access, fraud, and misuse.

Comply with applicable legal and regulatory requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to understand visitor activity, improve functionality, and evaluate website performance.

You may adjust your browser settings to limit or disable cookies. However, certain website features may not function as intended.

5. How We Share Your Information

Secure Paths does not sell your personal information.

SMS Privacy and Consent Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers or subcontractors solely to support business operations, including customer service, appointment scheduling, and message delivery, subject to appropriate confidentiality and data protection obligations.

Service Providers

We may share necessary information with trusted service providers who assist with website hosting, CRM management, SMS delivery, email communications, scheduling, and analytics. These providers are permitted to use information only to perform services on our behalf.

Legal Requirements

We may disclose information when required by applicable law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights and the safety of others.

Business Transfers

In the event of a merger, acquisition, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable privacy protections.

6. Your Privacy Choices

SMS Opt-Out

You may opt out of receiving SMS communications at any time by replying STOP to a message from Secure Paths.

After opting out, you may receive a confirmation message. You will no longer receive messages through that SMS program unless you opt in again.

SMS Assistance

Reply HELP to a message or contact us at (505) 803-5050 for assistance.

Email Opt-Out

You may unsubscribe from marketing emails using the unsubscribe link included in applicable emails.

Access, Correction, and Deletion

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and record-retention obligations.

7. Data Security

Secure Paths uses reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

9. Updates to This Privacy Policy

Secure Paths may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

Secure Paths
Contact Person: Mark Hall
Location: Peralta, New Mexico
Phone: (505) 803-5050
Email: [email protected]